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Policies and Forms
List of Policies

Digital Sign Policy
Library Code of Conduct
Meeting Room Use Policy (includes Study Rooms) and Link to Online Calendar Request
Printing, Copying, Faxing Services
Volunteers Policy
WIFI Set up Instructions

Alternate meeting room options in this area (PDF)
Digital Sign Policy
Hampstead Public Library's digital sign is limited to library functions only. It is to be used to promote library programs, services, collections, news and to communicate any announcements pertaining to the Friends of the library. Library events held off the library premises that are sponsored by the Hampstead Public Library or the Friends of the library may be promoted on the library's digital sign.
  1. Town announcement inclusions shall be determined by the Library Director or the Board of Trustees.
  2. The sign will be dimmed between the hours of 9PM to 7AM from October to March and 10PM to 7AM from April to September.
Approved by the Board of Trustees
August 20, 2014
Printing, Copying, and Faxing Services
Printing, copying and fax service are available at the library for a nominal fee.


Each public access computer has access to both a black and white printer and a color printer. There is a charge for each page (letter or legal size) printed:

Black and white print:
Single side 10 cents
Double sided 15 cents
Color print:
Single side 50 cents
Double sided 95 cents


Incoming faxes will be received for patrons, and held behind the front desk for pickup. Incoming faxes must clearly state the intended recipient. Any fax not picked up within one week will be shredded. It is recommended that patrons notify the library in advance that a fax is to be expected. There is a charge for each page received: Per page 10 cents

Outgoing faxes will be sent for patrons by a staff member. There is a charge for each page sent:

Outgoing fax: Up to first 10 pages $1.00
Subsequent pages 10 cents each

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Set-up for Wireless Internet Access
Welcome to the Hampstead Public Library's High Speed Wireless Internet System. Access is free. Getting online is quick and simple. All you need is a wireless enabled laptop computer or device. The Library's network is open to all visitors free of charge and without filters. No special encryption settings, user names or passwords are required.
Hardware Requirements
A laptop computer or device with a WiFi Internet card that supports the WiFi standard (also known as IEEE 802.11g/n/ac).
Quick Setup Settings:
SSID (network name) = HPLWireless
Test your connection. If connection fails, you may need to adjust the following settings:
WEP = disable WEP encryption
Mode or Network Type = Infrastructure mode or Access Point
DHCP = Obtain an IP address automatically
DNS = Obtain DNS server address automatically
Leave Domain Name Servers and Search Domains blank.

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Computer Use Policy
The Hampstead Public Library (HPL) provides access to a broad range of information sources, including those available on the Internet.  We make this service available as part of our mission to provide equal access to all information sources to all the citizens in the town to enrich their lives for education, enlightenment, and entertainment.
HPL and its Board of Trustees subscribe to the ALA Access to Electronic Information, Services and Networks:  An interpretation of the Library Bill of Rights, which states that “libraries should use technology to enhance, not deny, access to information.”
HPL provides unfiltered wired and wireless access to the Internet as a service for users.  The Internet is a global and unregulated information network.  Information that is controversial or mature in nature, as well as information that is not complete, accurate or current is unavoidable.
HPL seeks to provide equal access to information for persons of all ages and will not restrict access to library materials and services for minors.  Parents and guardians of children under the age of 18 are responsible for deciding what library materials are appropriate for their children.  Supervision or restriction of a child’s access to the Internet, as with other library resources, is the responsibility of the parent or guardian. 
Library Staff will provide general information on the settings necessary to access the Internet via the wireless network.  If a user has problems accessing the Internet over this connection, staff will only verify that the library’s connection is operating normally.  Staff will not perform troubleshooting on the patron’s own wireless device.
The Library cannot guarantee a secure connection to the Internet in a wireless environment.  Patrons are advised to use the latest anti-virus, anti-spyware and other standard protection software to prevent unauthorized access to their wireless devices. Wireless users are advised not to transmit credit card information, passwords or other sensitive personal information while using wireless access in the Library.  Patrons are also advised that there is no content filter on wireless access.
The Library is not responsible for any information that is compromised, hacked or stolen, or for any damage caused to users’ hardware or software due to security issues, viruses, hacking or library systems.
All users of HPL resources are expected to use them in a responsible manner, consistent with the educational, informational and recreational purposes for which they are provided.   Responsible, ethical use of such resources includes the following:
  • The wired and wireless connections shall not be used for any illegal activity.  HPL will not tolerate use of its computers in any way that violates local, state, or federal laws.
  • Users shall not:
    • Attempt to modify or gain access to files, passwords, or data belonging to others
    • Introduce viruses
    • Seek unauthorized access to any computer system
    • Damage or alter software or hardware components of this or any other network or database
    • Make unauthorized copies of copyrighted or licensed media or other information
  • Users are reminded that HPL computers are located in public places that are shared with library users and staff of all ages, backgrounds, and sensibilities. Individuals are expected to consider this diversity and respect the sensibilities of others when accessing potentially offensive information or images.  Library staff members reserve the right to ask users to refrain from displaying computer images that are inappropriate for public viewing.
  • Blatantly offensive visual or text-based materials constitute potential sources of sexual harassment to other patrons and to library staff and will not be tolerated.
  • Users will be held responsible for any damage done to hardware, software, or data owned by HPL.
HPL reserves the right to terminate a computer or wireless access session that disrupts library services or that involves patron behavior that violates this policy.  Violations of any part of this policy may result in the loss of library privileges.  Penalties may include suspending or terminating the patron’s access to library computers and/or Internet access.
Illegal activity involving the Library’s computer or Internet resources will be subject to prosecution by the appropriate authorities.  By use of the HPL computers or Internet resources, users agree to allow all files and related information on the computer to be used by law enforcement personnel in the prosecution of a crime.
HPL reserves the right to modify this policy at any time.  Use of the library’s wired and wireless Internet access constitutes acceptance of the current version of the policy.
Accepted by the Board of Trustees, March 21, 2012
Revision Approved by Board of Trustees, September 20, 2016

Library Code of Conduct
Behavior that is prohibited in the library includes, but is not limited to, the following:
1. Sitting or lying on tables, lying on the floor, or sharing personal seating space.
2. Monopolizing/obstructing space, tables, seating, or equipment to the exclusion of others.
3. Speaking loudly, singing, snoring, talking on a cell phone, or listening to music at a volume disturbing to others.
4. Using profane, obscene, or abusive language; racial, sexual, or ethnic remarks toward library visitors or staff.
5. Bringing animals into the library, except for registered service animals, service animals in training, or animals featured in library programs.
6. Distributing literature, taking surveys, or asking individuals or staff to sign petitions, except as part of special events sponsored by the library.
7. Using skateboards, scooters, roller skates, or other similar devices on library property.
8. Running, wrestling, fighting, rough-housing or engaging in physical play.
9. Smoking and use of tobacco products and electronic cigarettes in the library.
10. Being under the influence or using alcohol or illegal drugs.
11. Loitering on the library premises in a manner which interferes with the normal activities of library patrons or staff, or which blocks or obstructs doorways, hallways, passages, aisles, sidewalks, driveways or the parking lot.
12. Blocking entry, aisles, or traffic areas with personal belongings such as, but not limited to, book bags and knapsacks.
13. Engaging in inappropriate displays of touching, affection, or sexual activity.
14. Wearing inadequate or insufficient clothing (shirts and shoes, please).
15. Defacing or otherwise damaging library property.
16. Parents or other adults accompanying young children are responsible for picking up after them and should remain with them at all times. Children in the third grade and under must be accompanied by an adult.
17. The library is not responsible for children left after the library is closed.

Persons abusing the above guidelines may be asked to leave the library. Persons refusing to leave or who have been ejected for repeated offenses may be banned from the premises. Persons banned from the premises who enter onto the premises without express written permission from the Library Director or the Board of Library Trustees may be prosecuted in any appropriate manner authorized by the law.
Approved by the Board of Library Trustees 5/21/02
Amended 9/5/12
Amended 2/19/14

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Meeting Room Use Policy
Meeting rooms are intended primarily for Library purposes, and for the use of the Friends of the Library.  All Library programs will be given priority in the use of these rooms.
There are three rooms available for advanced signup:  The first floor Program Room which seats 32, the second floor Meeting Room which seats 100, and the second floor Seminar Room which seats 10.
Town Boards and committees as well as town non-profit organizations of a civic, community, cultural, educational or intellectual nature may use the meeting rooms.  Other non-profit organizations must be sponsored by a Hampstead resident.   Meeting rooms are scheduled at the discretion of the Director and Board of Trustees subject to availability and adherence to the following policies and guidelines:
  1. Applications for use of meeting rooms may be made up to one year in advance. The Library Director or designee must approve all applications.  Copies of the Meeting Room use policy are available at the circulation desk.  All reservations are considered tentative until two months before the program date.  The Library reserves the right to cancel reservations if the room is needed for library purposes.  Efforts will be made to move events to a different room or to reschedule.
  1. The signer of the meeting room application must be an adult Hampstead cardholder who is responsible for the orderly conduct of the group. 
  1. Notification of cancellation or changes in schedule must be made to the Library at least two days in advance of the scheduled program.
  1. The Library reserves the right to deny use of the meeting rooms to any organizations which or individuals who have abused their privileges in the past.  The Library also reserves the right to cancel or reschedule any meeting.
  1. All meetings scheduled in Library meeting rooms must be open to the public.
  1. Admission or related fees are not permitted.
  1. Meeting rooms are not available for the private use of individuals or groups for work or recreation. 
  1. Meeting rooms are not available for commercial use or for-profit entities.  Moneymaking activities are not permitted unless they are part of a Library event. 
  1. A group may sign up for the use of one meeting room in any month.
  1. Permission to any group to use a meeting room does not constitute endorsement by the Hampstead Public Library of that group’s philosophy or objectives.
  1. Groups are responsible for arranging chairs, tables, and other equipment to meet their own needs.  Following use, groups must return the room to its original state.
  1. Some equipment is available for use in the meeting rooms.  A list of available equipment is provided on request.
  1. The room shall be left in a neat, clean and orderly condition.  The reserving organization and the signer of the meeting room application will be liable for any breakage, damage to property, or any extra cleaning required after use of the room.  No tape, pins or tacks may be used on meeting room walls.  If the Library deems janitorial services to be necessary, a charge of $20.00 per hour will be assessed and the group responsible may lose the privilege of using the room in the future.
  1. Use of these rooms, even for Library purposes, may not disrupt the use of the Library for others.  All Library rules of conduct are to be followed.  Rooms will not be reserved to groups for activities that are likely to disturb regular library functions.
  1. Smoking and alcoholic beverages are prohibited in the library.  Groups serving refreshments in the meeting rooms are responsible for providing food and serving utensils, and for cleaning up following their meeting.
  1. The Library is not responsible for any equipment, supplies, materials, clothing, or other items brought to the Library by any group or individual attending a meeting or program.
  1. The Library Board of Trustees and the Library staff do not assume any liability for groups or for individuals attending any meeting or program in the Library.
  1. Meeting rooms are only available during regular library hours. All use of the meeting rooms must begin after the Library has opened to the public and must be cleared by 9:30 PM.
  1. Any security costs are the responsibility of the group and/or the signer of the application for use of the room.  Costs of a security officer will be assessed at the current rate charged by the Hampstead Police Department.  The Library will determine the need for and extent of security in any particular situation.
  1. The two second floor study rooms can be reserved no more than one week in advance in two-hour blocks of time. A group using a study room may reserve it immediately after the end of their session for the same block of time the next week, if another party has not reserved it.  Missed reservations without notification 6 hours in advance may result in cancellation of the privilege of reserving the study rooms.  Reservations will not be held for more than ten minutes after the scheduled start time.
  1. In accordance with RSA 664:17 no political advertising shall be placed on Library property or posted on or in the Library building.
Exceptions to these guidelines may be made by the Library Director or the Board of Trustees.
Approved by the Board of Trustees:  June 15, 2004
Revised:  September 19, 2006
Revised:  May 19, 2009
Revised: December 21, 2010
Revised: February 15, 2011
Revised: November 16, 2011
Revised: August 20, 2014
Revised: September 21, 2015

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Volunteers Policy
The Hampstead Public Library Board of Trustees subscribes to the concept of using volunteers in the Library as an enhancement for the Library's programs. Volunteers are valued for their dedication, enthusiasm and for the work they perform in support of the Library. Volunteers are expected to act in accordance with library policies and to reflect positive service attitudes.
The same good management principles used in general library administration shall be applied to volunteer workers. Volunteers will be shown the same respect as any paid staff member.
A criminal investigation will be done for any volunteer who works with the public.
Volunteers will not be used in place of paid staff members. Volunteers should not answer patrons' questions (other than purely directional questions such as, "where is the restroom?"…) or provide other library research information, and should refer all inquiries to a staff member.
A volunteer will be trained and supervised by an appropriate staff person and will not be asked to do duties for which s/he is not trained. Volunteers may be asked to attend training sessions/workshops for tasks that they may be asked or wish to do. Volunteers will not be assigned to tasks that would disrupt service to patrons or are unrealistic (i.e. doing a storyhour never having done one).
Effective use of volunteers requires considerable staff time and effort. Thus it may not always be possible to find a suitable task for every person who wishes to volunteer. Volunteers are selected based upon their qualifications in relation to the needs and best interests of the library at any given time as determined by the Director and/or Assistant Director. Volunteers may feel free to apply for paid positions in the Library, but they should be aware that being a volunteer does not make them automatically qualify. Other candidates will be considered for open positions.
All interactions between a library patron and the library staff or volunteer are confidential. While the temptation is great to discuss or share with others what happens at the library, please refrain from doing so. If you need to discuss a situation about a patron, discussion should be limited to staff members and take place in a private area of the library.
If the library cannot accommodate your request for volunteer service, you are always welcome to apply again. You also may wish to consider volunteering for the Friends of the Library. Information is available at the library.
Commitment of volunteers is expected; volunteers need to be dependable and to notify the library if they are unable to volunteer their regular schedule. For library statistical purposes only, volunteers are asked to keep an accurate record of their hours worked.
In the event that a volunteer is unable to adequately perform the duties assigned to him or her, and no other appropriate duties are available, the volunteer will be removed from service. (Volunteers can be released if their performance is not in keeping with the library’s needs and best interests.)
Volunteers selected to work on specific projects will discontinue services when that project is complete or terminated, unless other arrangements are made.
The Board encourages review of the volunteer program by the Library Director, with a report made to the Board of Trustees periodically.
Approved by the Board of Trustees
July 16, 2002
October 16, 2013

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